Setting Office Hours Without Sounding Unhelpful
Every self managing landlord eventually has the same evening. You are eating dinner and a tenant texts about a loose cabinet handle. Ten minutes...
How to Respond When a Tenant Is Upset but You Are Not at Fault
One of the harder parts of managing your own rental is getting blamed for something you did not cause. A neighbor lets a dog...
The First Message Every New Tenant Should Receive
The first few days of a tenancy tell me a lot about how the next year is going to go. A new tenant is...
The Tenant Communication Playbook: How to Prevent Small Issues From Becoming Big Conflicts
Most landlord tenant conflicts do not begin as major problems. They begin as a small repair that was never updated, a rent question answered...
How to Build a Simple Vendor Bench Before You Need It
The worst time to look for a plumber is when water is already spreading across the floor. The worst time to look for an...
