Rental Technology
Digital Communication Mistakes That Create Confusion
Digital communication is supposed to make landlording easier. It becomes a problem when the tools multiply faster than the rules for using them. A...
Automated Reminders That Do Not Feel Robotic
Automation can be useful for a small landlord, but tenants can tell when every message sounds like it came from a billing system. The...
How to Save Important Messages Without Losing Context
Most landlords have had the same experience. You remember a tenant reporting something months ago, but finding the exact conversation takes far too long....
Should You Text Tenants or Use a Portal?
Texting is hard to beat for speed. A tenant already knows how to use it, the message usually gets seen quickly, and it works...
Messaging Tools for Small Landlords: Keeping Conversations Organized and Searchable
A landlord can manage one house with a surprisingly loose communication system for a while. A tenant texts about a repair, you answer from...
