What to Say When a Vendor Is Delayed
Vendor delays are part of owning rental property. Parts get ordered, technicians get pulled into larger jobs, and a contractor who promised Tuesday suddenly...
How to Tell if a Repair Is Urgent or Routine
One of the hardest parts of handling maintenance is deciding how fast a request really needs attention. Tenants naturally judge the problem by how...
The Repair Request Form Every Landlord Should Use
Small landlords often receive repair requests in whatever way is easiest for the tenant. One tenant sends a text. Another leaves a voicemail. Someone...
The Tenant Repair Request System: How to Capture, Prioritize, and Close the Loop
A small landlord does not need a corporate work order department, but every landlord needs a reliable way to keep a repair request from...
Creating a Maintenance Photo Log That Actually Helps Later
Most landlords already take photos. The problem is that a camera roll full of random pictures is not the same thing as a maintenance...
